Frequently asked questions.

Yes. Your first Patient Profile is free on every plan, whatever its size, with everything included: the Full Medical Analysis and unlimited Ask Paige questions. No credit card needed.

Create a Patient Profile and add the patient's medical records. pareIT reads every page, sorts the files into individual records and builds a medical chronology, with every entry cited to its source page. We email you when it's ready.

pareIT processes over 4,000 pages an hour on average. We email you as soon as your Patient Profile is ready.

PDFs of any quality, including scanned, faxed and photocopied records. Upload a single PDF containing the patient's entire records, several files at once, or a whole folder.

Yes, on every plan. pareIT appears as a tab inside your Clio matter. You can create the Patient Profile from the matter and import its documents, including whole folders, without leaving Clio.

Yes. pareIT is HIPAA compliant, and a Business Associate Agreement is available on request.

Explorer is pay as you go at $0.10 per page, with 20 users included. Boutique is $100 a month with 2,000 pages and 50 users, then $0.07 per page. Power Player is $199 a month with 5,000 pages and 100 users, then $0.05 per page. Game Changer is a custom plan for 25,000 pages a month and up, at $0.01 to $0.03 per page.

Yes. Paying annually costs the same as 10 months, about 17% off, billed once a year. Boutique is $1,000 a year and Power Player is $1,990 a year.

No. You're not charged for a document our system can't process.

At the end of your current billing period. You keep your current features until then. Plans aren't prorated, including annual plans.

Cancel in the app: go to Manage Company → Organization Dashboard → Subscription, then choose Delete Account or switch to Pay-Per-Use. Your cancellation takes effect at the end of your current billing period, and you keep access until then. If you can't find it, open a request in our support portal or email support@pareit.com and we'll walk you through the steps. We can't cancel on your behalf.

If you switch to Pay-Per-Use, your Patient Profiles and data stay available and you're only charged when you process new records. If you delete your account, you and your team lose access to it and its Patient Profiles.

It adds 10 detailed, sourced sections to a Patient Profile, including Summary, Complaints, History, Medication, Diagnoses, Prognoses, Treatments, Recommendations and Tests & Imaging. It also unlocks Red Flags, saved views, advanced filters and search across the Patient Profile, ICD, CPT and NDC codes, and Word and CSV downloads.

Red Flags points out issues in the records that can affect a Patient Profile, such as gaps in treatment, inconsistencies and pre-existing conditions. It comes with every Full Medical Analysis.

$50 per Patient Profile on Explorer and Boutique, $25 per Patient Profile on Power Player, and custom on Game Changer. It applies to the Patient Profile you buy it for, and your first Patient Profile includes it free.

Ask Paige answers your questions about a Patient Profile, with each answer linked to the exact page in the records. It comes with ready-made prompts for personal injury, mass tort, workers' compensation, vaccine injury, life care planning, legal nurse consultants and IME/QME work.

Your first Patient Profile includes unlimited Ask Paige questions, free. After that, Ask Paige needs a Full Medical Analysis on the Patient Profile. On Explorer and Boutique, questions come in packs of 10 for $5. On Power Player they're unlimited. On Game Changer it's part of your custom plan.

Every medical chronology downloads as a PDF. A Full Medical Analysis on the Patient Profile adds Word and CSV. Game Changer also includes JSON and API access.

Nothing changes straight away. We'll email you and try the payment again over the next 14 days. You keep full access while we do.

After 30 days your account goes on hold, and your Patient Profiles are locked until you pay. Unpaid subscriptions are cancelled after 90 days, and records are removed from your account after 180 days. The full rules are in section T of our Terms of Service.

Update your card or pay the invoice from the link in any of our emails. Your files unlock as soon as the payment goes through.

No. We don't send new invoices while your account is on hold. Billing picks up again once you've paid.

No. You stay on the plan you chose. We never downgrade your account because of a missed payment.

Pay the past-due balance from the notice you see when you log in, or from any of our emails. Your files unlock as soon as the payment goes through.

After 90 days without payment, your subscription is cancelled. We keep your records until 180 days after the first missed payment. After that they're removed from your account. Contact us before then if you need them.

No. Pay-Per-Use accounts pay before each Patient Profile is processed, so there's never a balance to miss.

Yes. Annual plans follow the same timeline.

Yes. We'll email you 30 days and 7 days before your card expires, so you can update it before your next payment.